FAQ.

There is no specific location, just run, walk, jog, bike or treadmill during the event dates or anytime thereafter. It’s your race at your PACE.  No more waiting in lines, no more canceled events!  Post your results and receive your medal.

An event that is labeled Pre-order, means this event just released/opened or sold-out and is on back order.  On average,”pre-orders” will ship within 30 days of when you registered, if not sooner.  A shipping email with tracking information will be sent out immedialety  when packets begin to ship.  If you lost your shipping email, please check all spam or junk folders.  You can also email us support@vps.fit for update shipping info.  Please be sure to state which event you are registered for.

Yes! You would have received this email when your medal has shipped.  The tracking number is usually sent to the email that was used at time of registration.  If you did not receive a tracking number you can email shipping@vps.fit.

A.  No, at least one distance is required.

Easy, click on the EVENTS tab above and select your event 🙂

Absolutely! Be sure to select our “International” option, this will include shipping to the UK.

You can post your results by emailing support@vps.fit, Click on the ENTER RESULTS at the top of this page or by posting on our facebook page www.Facebook.com/virtualpaceseries or on our website at www.VirtualPaceSeries.com/enter-results.  If the event NOT listed, no worries, jsut email your results to us directly at support@vps.fit.

Yes, feel free to email us directly at support@virtualpace.fit.

Medal packets typically ship next business day (IF THE EVENT IS NOT SOLD OUT OR IN PRE-ORDER).  Note, if you registered for multiple events and one may be a pre-order, your entire order will not ship until pre-orders can be fullfilled.  If you have not yet received your order, email us at shipping@vps.fit.

Yes, as long as ANY event is open for registration, medals can still be earned.

You set the pace! The best thing about our Virtual series is the ability to complete it on your own time.  Ultimately, you set the pace, complete it all at once or take your time, the goal is to just finish 🙂

YOU BET! We do not have any set age limit.

You bet! Please email us directly at support@werun5k.com.

Please don’t stress, medal packets will usually arrive just before you begin or during the event dates (IF THE EVENT HAS NOT SOLD OUT).  If your packet is not held up in customs, you can expect to receive your packet very quickly.

Again, please note, if the event has sold out, there will be a delay in receiving your packet.  It is NOT required to have your packet in had to begin your challenge.

A. Please email us at support@vps.fit and we will correct this ASAP!

A.  Use any GPS, Bluetooth device or running app to track your results, you can even take a photo of your treadmill results.

While our events rely mainly on the honor system and we can’t force you to participate, we do LOVE seeing any app results that you have.  You can post your results to our Facebook or post to our website at www.VirtualPaceSeries.com/enter-results.

No, the unique tyvek bib number will be sent out along with your medal and can be used when you post your results.  We also LOVE selfies with your bib and medal 🙂

 

• Sign up for a race to receive your racing bib and finisher’s medal.

• Choose your location and distance to run/walk/jog/bike. Your 5K, your way!

• Set a date and run your race!

• Celebrate your victory! Wear your medal with pride! You’ve earned it!

• Upload your results to Facebook page or email us at support@werun5k.com.

• Sign up for the next race and tell your friends!

View Our Current Events

Feel free to contact us anytime at support@virtualpace.fit.

PULSEMOB EVENT SOLUTIONS is our registration software and processing software.  Your credit card will be processed by PULSEMOB, you will also receive various emails from PULSEMOB that may contain your confirmation info.  If you have ANY questions regarding this charge, please contact them directly at support@pulsemob.com.